Privacy Policy | WindsongFencing

At Windsong Fencing, we respect your privacy and are committed to protecting any personal information that you provide to us. This Privacy Policy outlines how we collect, use, and disclose your personal information, as well as the measures we take to ensure its protection.

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet, as well as computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may collect personal information from you when you interact with us, including but not limited to:

Contact information, such as your name, email address, mailing address, job-site address, and phone number.
Payment information, such as credit card details and billing address.
Information related to your use of our products and services, including project specifications, site details, and other related information.

How do we collect personal information?

When you contact us using our website, as part of the process, we collect the personal information you give us such as your name, phone number, and email address. Your personal information will be used for the specific reasons stated in this policy only. We may also collect information given to us via telephone in response to your request for information or services. We also collect information through in-person meetings and site visits.

Use of Personal Information:

We may use your personal information for the following purposes:

To provide you with our products and services, including fence construction and renovation services, project management, and consulting.
To process payments and invoices.
To communicate with you and/or third-parties for scheduling.
To communicate with you about our products and services, which may include responding to inquiries, sending service-related materials, sending invoices for services, or sending requests for customer reviews.
To improve our products and services and to ensure they are tailored to your needs.
For these purposes we may contact you via email, telephone, text messages, and postal mail.

Disclosure of Personal Information:

We may disclose your personal information in the following circumstances:

To third-party service providers who assist us in delivering our products and services, including utility location services, construction subcontractors, suppliers, delivery services, hauling services, trash removal services, and subcontractors.
To employees.
To comply with legal obligations, including requests from law enforcement agencies and regulators.
In connection with a merger, acquisition, or sale of all or part of our business.
To emergency services if needed.
Site photographs, such as before and after pictures, might be used for marketing.

Security of Personal Information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. The information collected and stored by Wix.com is also governed by the Wix.com privacy policy.

At the Windsong Fencing office, we take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. These measures include:

Storing personal information in secure locations and on secure servers.
Limiting access to personal information to employees and authorized service providers who need it to carry out their duties.

Access and Correction of Personal Information:

You have the right to request and correct your personal information held by us. If you would like to request access to your personal information, to correct any inaccuracies, or to request that we do not process your data going forward, please contact us. We will still need your personal information to comply with the request and to complete tasks already approved by you, such as billing. Necessary personal information may still be retained for legal and billing purposes. Some information is collected and held by Wix.com, and you may need to contact Wix.com if you wish to access and/or correct information held by Wix.com.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. Changes are effective upon posting to the website, and posting changes to the website will be considered the only necessary notice.

If you have any questions about this Privacy Policy or our privacy practices, please contact us.